Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we access, collect, use, retain, and delete personal information. The following outlines our privacy policy.

·         Our app is an Electronic Logging Device (ELD) that has been certified by the Federal Motor Carrier Safety Administration (FMCSA). According to FMCSA requirements for ELDs, location is required on a change of Record of Duty Status. This may occur while the app is running in the background. More information can be found at: PART 395—HOURS OF SERVICE OF DRIVERS

·         We access and collect location data when required for ELD operation and compliance, including when a Record of Duty Status changes. This may include background location access when needed for required ELD events.

·         We collect your phone number only if you choose to open a support ticket from within the app so that we can contact you directly solely for the purpose of assisting you with your issue.

·         We do not collect, access, use, or share any health data through this app.

·         We use collected information solely for the purpose of providing ELD functionality, complying with applicable legal requirements, and responding to support requests that you initiate, unless otherwise required by law.

·         We will retain location and related ELD records only while your account remains open and thereafter only as long as necessary for legal compliance and support of the service. We will retain support contact information, including phone numbers submitted through a support ticket, only while your account remains open and as long as necessary to respond to and resolve the reported issue and for any required recordkeeping.

·         You may request deletion of support contact information that you submitted through the app by contacting us at support@roadready.solutions. We will delete that information unless we are required to retain it for legal, compliance, or legitimate business recordkeeping purposes. ELD records may be retained as required by applicable law or regulatory obligations.

·         Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

·         We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. For example, in order to use the Field Ticket feature you are required to consent to the use of a phone number for us to contact you regarding your issue.

·         Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

·         We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

·         We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.